Frequently Asked Questions
Everything you need to know about shopping for authentic Indian heritage weaves.
How can I verify the authenticity of my Nalli silk saree?
Every Nalli silk saree comes with a Silk Mark certification and our signature quality guarantee, ensuring you receive 100% pure silk and genuine zari work.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery timelines vary by country and are calculated at the checkout page.
Can I request blouse stitching or falls/picot services?
Absolutely. We offer custom tailoring services for blouses and pre-stitched pleats. You can select these add-ons on the product page before adding the item to your cart.
What is your return policy for sarees?
We accept returns within 7 days of delivery for unused items in their original packaging. Please note that customized products, such as those with blouse stitching, are not eligible for return.
How should I care for my silk saree?
To maintain the longevity of the silk and zari, we strictly recommend dry cleaning only. Store your sarees in a cool, dry place wrapped in a muslin cloth.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and international payments through secure gateways like PayPal and Razorpay.